Do I have to be at home?

It’s not necessary, but you may be at home if you like. Otherwise, you have to leave the keys or code so we can’t enter your house.

Can I get the same maid every time I book a cleaning service?

Yes, you can, and you can also change if you want.

Are maids background checked?

Of course. All of our maids pass a strict selection process to be part of eMaids, and we background and reference checked everyone.

Do you bring your own cleaning supplies?

Yes. Plus, we can bring environmentally friendly products if you request it.

Are your maids insured?

Yes, we are bonded and insured. An accident or injury during the house cleaning time is covered and does not involve your insurance in any way.

Is the work supervised?

We assigned an account manager to every client so that we can assure you proper follow-up and supervision of your home’s work plan.

How many people will clean my home?

Generally, we send only one cleaner per home, but depending on the circumstances, we could send more persons.

Do I get a better price for frequent cleanings?

Yes, we have weekly, bi-weekly packages, or you can customize the different dates of your cleaning service in our online booking system.

How will my pets be handled?

We love pets! We know that pets are also part of the family, and we make sure they will be treated right. In fact, we use select products that are safe for pets to be around, and we know all the tricks to get pet hair out of your nooks and crannies.

Do you guarantee your work?

Absolutely. We assigned an account manager to every client to make sure a proper follow-up of your case is made. Our maids are well-trained and experienced and have direct communication with you and the manager. If you’re not 100% satisfied with our service, we assure you we make things right in the less time possible.

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(551) 288-2100

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